Within each Confluence space, the  Space Tools » Arsenale Lockpoint page provides access to a set of pages for administering Arsenale Lockpoint within the context of that specific space:

Locked FilesDisplay a list of all locked files in the space
PermissionsControls activation of Lockpoint in the space, as well as Lockpoint Administrator privileges for the space.
Email Notifications &
Unlock Timeouts 
Controls the contents and timing of email notifications, as well as the timing and enablement of automatic unlocking.

Viewing Locked Files

The Space Tools » Arsenale Lockpoint » Locked Files page contains a list of all currently locked files in the space.

This page is only available to users who have Lockpoint Administrator permissions. See Lockpoint Administrator Functions in the User Guide for more details on the Locked Files page.



The  Space Tools » Arsenale Lockpoint » Permissions  page allows you to specifically enable or disable Lockpoint in a space, as well as define which user(s) or group(s) will be considered Lockpoint Administrators for this space.

Enabling or Disabling Lockpoint

By default, all spaces use the system-wide global setting to enable or disable Lockpoint in the space. The value of the global setting is shown on this page under Space-Level Activation.

To override the global setting for Lockpoint in this space only, open the Enable Lockpoint for this space dropdown, select either "Yes" or "No", and then click "Save all".

Assigning Lockpoint Administrators

Lockpoint Administrators are users, or groups of users, who have the ability to:

  • view a list of all locked files in a space (using Space Tools » Arsenale Lockpoint » Locked Files), and
  • unlock files that are locked by other users (by manually clicking on the Force Unlock link).

By definition, space administrators and members of the confluence-administrators group are always Lockpoint Administrators.

You can define additional Lockpoint Administrators on a space-by-space basis.

To add a user or group, enter the group or user name in the relevant section and click "Add".

Email Notifications & Unlock Timeouts

The  Space Tools » Arsenale Lockpoint » Email Notifications & Unlock Timeouts  page allows you to adjust the parameters used when sending email notifications to users about documents that have been locked for too long, and also to adjust the interval used by (or disable) the automatic unlocking feature. These changes are applied on a space-by-space basis only (but see the note below related to making global changes).

The system sends warnings about forced unlocks, messages when a forced unlock actually happens, and also messages to users who have requested notification when specific documents are unlocked. The text of each message (and the timing of the scheduled messages) can be configured individually.

For Lockpoint 1.6.6 and Above

In Lockpoint 1.6.6+, you can provide new email template content and/or new timeouts in order to override the defaults, but you need not change both at the same time. For example, you could change the timeouts but continue using the system-default email templates.

For each type of event, in Lockpoint 1.6.6+, select the Use default email content checkbox in order to use the default email templates, and select the Use default timeouts checkbox in order to use the default timeouts.

For Lockpoint 1.6.5 and Below

In Lockpoint 1.6.5 and below, the timeouts and email content overrides are tied together, so if you override the default timeouts, you must also override the email content (and vice versa).

In Lockpoint 1.6.5 and below, this editing functionality is combined into one single Use System Default Email Settings checkbox.

Customizing Email Contents

For any version of Lockpoint, use the following placeholder variables in your customized email content to have Lockpoint add attachment-specific text to each email notification:

Replacement VariableDescription
$attachmentNameFilename of the attachment
$expirationDateDate that the attachment will be unlocked (for warning email only)
$lockedDateDate that the attachment was originally locked
$pageNameName of the page containing the attachment
$pageLinkLink to the page containing the attachment
$ownerUsername of the user who has locked the file

To customize the content and settings for a type of email notification, unselect the appropriate checkbox, make your changes, and click Save Options to apply your changes. (In Lockpoint 1.6.5 and below, instead click Save Email Options.)

Customizing Unlock Timeout And Automatic Unlock Intervals

For any version of Lockpoint, both the warning and forced unlock emails support a configurable notification interval, depending on whether the file was locked via the "Lock" link or automatically via Edit in Office (or by using a WebDAV client).

Lockpoint uses the following default notification intervals:

  • Lockpoint will send a warning to the user after an attachment has remained locked for 48 hours (or for 24 hours for files locked via Edit in Office or WebDAV)
  • Lockpoint will automatically unlock the attachment  and email the user after the attachment has been locked for  72 hours  (or 48 hours for files locked via Edit in Office or WebDAV) 

To customize the timeout, unselect the appropriate checkbox, make your changes, and click Save Options to apply your changes. (In Lockpoint 1.6.5 and below, instead click Save Email Options.)

To disable a particular type of notification email entirely, as well as disable the corresponding forced unlock, set the interval to 0 hours.


Customizing the Global Unlock Timeout and Setting Email Templates in All Spaces

If you have many spaces, you may not wish to adjust the timeout and email templates in each space individually. Although there is no UI component available to do this, a workaround is published in the Lockpoint FAQ that describes how to make this change.

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