This documentation is for an old version of Dataplane Reports.

View the latest documentation, or the list of documentation for all versions.

This page describes the system requirements for Dataplane 2.9.x. Using a different version of Dataplane?  

Jira Compatibility

See the Arsenale Dataplane Version History page on Atlassian Marketplace to find the most recent version of Dataplane that is compatible with your Jira version.

Jira Data Center

Jira Data Center is Atlassian's clustered, multiple-node high-availability solution for enterprise Jira customers.

The following versions of Arsenale Dataplane are compatible with clustered Jira environments.

Jira Clustering Type

Compatible Dataplane
Jira Data Center1.9.0 & newer

Atlassian Cloud

Arsenale Dataplane does not currently support Atlassian Cloud.

If you're interested in a Cloud version of Dataplane, please let us know.

If you are a current user of Atlassian Cloud and you wish to use Arsenale Dataplane without the hassle of hosting Jira yourself, one option is to move your Jira installation to the SWIFT service by Seibert Media, which gives you a fully-hosted Jira installation that permits you to install any app, including Arsenale Dataplane, with a setup and free trial process that takes only minutes.

Java Compatibility

Dataplane's Java compatibility requirements largely mirror those of Atlassian Jira:

Jira VersionSupported Java Versions
8.3+Oracle JDK 8, OpenJDK 8, Oracle JDK 11, OpenJDK 11
8.2 - 8.2.xOracle JDK 8, OpenJDK 8, Oracle JDK 11
8.0 - 8.1.xOracle JDK 8, OpenJDK 8
7.13.xOracle JDK 8, OpenJDK 8
7.6.11+ (ER)Oracle JDK 8, OpenJDK 8
7.0 - 7.12.xOracle JDK 8

Database Compatibility

Dataplane's database requirements generally parallel the database requirements for Jira.

Before installing Arsenale Dataplane, check your Jira database server against the following list of requirements and recommendations. Some database servers have specific installation requirements that may be different from your current configuration.



Supported Versions

Additional Recommendations and Requirements



Performance tuning of your my.cnf file is strongly recommended but not required. We also recommend granting certain specific privileges to your MySQL database user.

All of these changes are optional and Dataplane will function without any additional configuration, but on moderate-to-large Jira installations, failure to perform this MySQL tuning may cause some reports to run very slowly.

See MySQL Database Performance Tuning for details.



No special configuration is needed.

PostgreSQL 9.1 or higher is recommended (but not required) for optimal performance.



No special configuration is needed.

MS SQL Server

2008, 2008 R2, 2012, 2014, 2016, 2017 and 2019

No special configuration is needed.

H2 and/or HSQL

not supported

Jira's built-in H2 and HSQLDB—bundled with Jira for evaluation purposes only—are not supported.

You must switch to a production database before you will be able to use Dataplane.

Database Sizing

Arsenale Dataplane stores all its data in the same database used by Jira.

Depending on the type of Jira issues you have, Arsenale Dataplane's data storage could potentially double your Jira database size or more.

We recommend checking your database server to ensure that you have sufficient space available before installing Dataplane and running the Dataplane indexer.

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