The Support tab on the Arsenale Dataplane » Administration page shows a number of key properties of your JIRA and Dataplane instance. This information is particularly helpful to reference whenever working with Arsenale Support to debug and resolve a possible Dataplane issue.
Enabling Debug Logging
When working with Arsenale Support, you may be asked to enable Dataplane debug logging on this page to see and share more-verbose Dataplane status information. To enable this feature, click the Enabled checkbox next to the Debug Logging option.
Enabling Debug Logging can have an impact on application performance, so it should normally be left disabled.